Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from KWI Clutching, we collect the personal info you give us—like your name, address, and email—as part of the sales process.

We also automatically get your IP address when you browse our site. That helps us understand your browser, device, and how you’re using our site.

 

Email And SMS Marketing: If you give us the green light, we will occasionally send you emails and texts about new products, promos, and other updates at KWI. 

 

 

CONSENT

How do you get my consent?

When you give us your info to place an order, verify your card, set up shipping, or make a return, we take that as your OK to use it for that reason. If we want to use it for something else (like marketing), we’ll either ask you directly or give you a chance to refuse. 

 

How do I withdraw my consent?

If you change your mind, you can opt out of communications at anytime. For SMS, simply reply with the word "STOP" to be removed from the text list. For emails, you can opt out by clicking the unsubscribe button at the bottom of the email. Should you have any issues opting out, or would like to opt back in for communications, email us at support@kwiclutching.com.

 

DISCLOSURE

We might disclose your info if we’re required to by law or if you violate our Terms of Service.

 

SHOPIFY

Our store runs on Shopify. They give us the e-commerce tools to sell to you. Your data is stored securely on their servers behind a firewall.

 

Payments:

If you pay using a direct payment method, Shopify stores your credit card data. It’s encrypted and meets PCI-DSS standards (used by big names like Visa and Mastercard).

 

Your transaction info is only kept as long as needed to complete your order—then it’s deleted.

 

You can read more in Shopify’s Terms or Privacy Policy.

 

 

THIRD-PARTY SERVICES

We only share your info with third-party providers when it’s necessary for them to help us serve you (like payment processors or shipping).

 

These third parties have their own privacy policies, and in some cases, their servers may be located in a different country. That means your info might fall under other jurisdictions (like U.S. laws if you’re in Canada).

 

Once you leave our site or get redirected to another platform, our privacy policy no longer applies.

 

Links:

Some links on our site may take you elsewhere. We’re not responsible for the privacy policies of other websites.

 

Google Analytics:

We use Google Analytics to understand how people interact with our site.

 

 

COOKIES

Here are some of the cookies we use so you can decide if you want to opt out:

•_session_id: tracks session info (referrer, landing page, etc.)

•_shopify_visit: stores visit stats for 30 minutes

•_shopify_uniq: counts visits per customer

•cart: stores what’s in your cart for 2 weeks

•_secure_session_id: session tracking

•storefront_digest: checks if a visitor has access (used for password-protected shops)

•PREF: set by Google to track visitors and their source

 

 

CHANGES TO THIS POLICY

We can update this privacy policy at any time. Changes take effect right away after they’re posted here.

If anything major changes, we’ll make it clear here so you know what’s going on.

 

If KWI Clutching ever gets acquired or merges with another company, your info may transfer so we can keep providing you with products and service.