GET READY TO GO FAST
ClutchSEND-IN
Four steps to get your primary and secondary to our bench and back out on the trail. Follow every one — a skipped step can delay your clutches.
Before you ship
Read this first
Time to get those clutches over to us so we can dial them in and get you back out there. This page is the whole process — nothing on it is optional. Skipping a step is the most common cause of lost, delayed, or unmatched clutches.
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Book your send-in before the box leaves your hands
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Use the same name and phone number from your checkout
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Print your order confirmation and put it in the box
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Insure the package for $2,000 and keep your tracking number
Step one
Book your send-in
Booking your clutches in is what lets us match them to your order the moment they arrive, so our techs can get started right away. Skip it and your box sits waiting while we track down whose it is.
TIP01
YOUR INFO
Book under the same name you used at checkout, and give us a phone number that can receive texts. That's how we pair your clutches to your order — and where your status updates go.
TIP02
Don't stress the date
Choose roughly when you plan to send them in. Life happens and dates move — as long as you're booked, we'll be watching for your box.
TIP03
Tell us about your machine
Answer the questions about your setup so our techs can dial your clutches in for how you actually ride. Add anything else we should know in the notes — mods, recent changes, or problems you're having right now.
Step two
Pack your primary & secondary
Wrap each clutch separately in bubble wrap or thick paper — small bubbles, not the large air packs. Those burst in transit.
Use a strong box and fill every void with good packing material so nothing shifts.
Clutches sent in with no order will not be serviced.
Do not use packing peanuts
They pack down, migrate into the clutch, and arrive as a mess we have to clean before we can even start.
Ship in a cardboard box only
Coolers, Pelican cases, plastic bins, and other containers will not be returned — your clutches will ship back in a standard box.
Steps three & four
Paperwork, insurance, shipping
The last two steps take five minutes and protect a package worth a lot more than the shipping cost.
Include order details
Print your order confirmation and put it inside the box.
Write your order number on the shipping label — it gets your box sorted faster on arrival.
Add a note with anything you told us during booking so it travels with the parts.
Insure & ship
Insure the package for $2,000. Lost or damaged clutches are expensive to replace.
Ship with the carrier you prefer — we use UPS.
Keep your receipt and tracking number so you can follow the shipment and file a claim if you need to.
Ship to
KWI Clutching 485 S Kankakee St Godley, IL 60407Clutches sent in with no order will not be serviced
Declared value
$2,000 insured
On the label
Your order number
In the box
Printed order confirmation